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Kushae Wholesale Terms & Conditions

Welcome to Kushae!

We love our KP Network Business Partners and are always happy to share our products with new shops! Here are the brief terms and conditions we have:

MSRP
Products or goods purchased from Kushae by BK Naturals shall only be sold at the manufacturer’s suggested retail price (MSRP). In the event the Wholesale Account chooses to place the products or goods for sale at a discount, the Wholesale Account shall not discount the products more than 15% below MSRP. Permission for special sale events beyond the 15% discount by the Wholesale Account must be requested in writing to BK Naturals and will typically be granted on a semiannual basis.

Returns
Returns must be made in writing directly to Head Office within 7 days of delivery date quoting invoice number and reasons. No returns are acceptable without Kushae by BK Naturals prior approval and delivery instructions for transport. Shipping will be charged. For any goods returned as ‘unsuitable’ there is a re-stocking charge of 15% plus shipping chargeable to customer. Please email us with details of the product prior to returning it.

Payments
Kushae by BK Naturals accept credit card (MasterCard, Visa, Discover, and American Express) and PayPal payments. All credit card payments currently do not incur a merchant fee.

Damages and Defects
Please inspect all shipments immediately upon arrival. Please contact Kushae by BK Naturals at wholesale@kushae.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.

Delivery Window
Please allow at least 10-14 days from the time of your order for completion of item fulfillment. Larger orders may require more time; please contact us for information about availability.

Backorders
Out of stock goods will be back-ordered and shown on your invoice. If back-ordered goods are in stock at the time of your next order they will be added to your order without duplication. Outstanding back-orders will be shown on each invoice. If you wish to cancel any back-order or not have back-orders listed at all, please inform us. Back Orders under $300 will be shipped on the same terms as outlined in shipping section above. Back orders over $300 no shipping charges will apply.

Shipping International Orders
We do not ship international orders at this time. We have experienced too many customs and shipping complications to make this worthwhile for the customer.