Shipping Policy

Continental U.S Orders of $500+ qualify for free ground shipping.

Shipping Options & Processing Time

We ship via USPS and UPS. 

Please allow 10-14 days for your wholesale orders to be processed and shipped. Larger orders may take longer.

If you would like us to use your shipping carrier instead, please contact us via email (wholesale@kushae.com) before placing any orders.

Pre-Orders & Backorders

All pre-orders/backordered products will ship as they arrive without contact from us unless you request otherwise in the note section on the cart page. 

Standard/Ground Or Express Shipping

Standard Delivery

  • Standard delivery usually arrives within 5-8 business days but may take up to 10 business days from the shipped date, excluding holidays.
  • Standard delivery to Alaska, Hawaii, the U.S. territories, and P.O. Boxes usually arrives within 7-8 business days.
  • Standard delivery to APO/FPO addresses usually arrives within 15-18 business days from the shipped date, excluding holidays.

Express Delivery

  • Express shipping orders placed Monday through Friday, excluding holidays, before 11:00 AM EST usually arrive within 2-4 business days from the shipped date.
  • Express shipping orders placed Monday through Friday after 1:00 PM EST or on weekends and holidays will usually arrive within 4-6 business days from the shipped date.

APO/ FPO, P.O. Boxes

All packages are sent via United States Postal Services. Please choose USPS as your delivery carrier because UPS does not deliver to APO/ FPO, P.O. Boxes.

Order Tracking 

Please download the Shop App to track your order in real-time. Shipping and delivery information will also be sent to the email associated with your account. This email may go to your junk/spam folder.